Preface: I have presented the same content in RSUG event held in Riyadh in November 2012 in Dar-ul-uloom University. Slides were taken from Ignite (2012) Series & content is modified based on my research and TechNet Articles / Official documentation from MS. Any suggestions are welcome. Same slides are also available on YouTube.
— ☁ WAZIRaY ™ ☁ (@waqasahmedch) November 9, 2012
There are several improvements in SharePoint 2013 “Social” features. I will give you a brief here and then we will go into details with Community Sites.
- Share content, links, and media
- Follow people, sites, content, and conversations
- Activity Feeds
- Provides a view into recent activity related to content, links, media, and people
- Community sites with self-service administration and moderation
- Modern community features such as achievements and reputation
- Modern discussion boards
- Client application integration
- Categories, comments, and moderation
Community Sites offer a forum experience to categorize and cultivate discussions with a broad group of people across organizations in a company. Community Sites promote open communication and information exchange by fostering discussions among users who share their expertise and use expertise of others who have knowledge in specific areas of interest. In short:
- Microsoft has Enhanced Discussion List and provided two new site templates, called Community Site & Community Portal.
- Available in SharePoint Server 2013 & SharePoint Foundation 2013.
- It promotes open communication & information exchange across organization.
Communities and Reputations
- Builds on the concepts of discussions, likes, ratings, badges and reputations
- Communities can be created by using a new Site Definition
- Template available for site collections and sites
- Underneath is a feature that can be activated on any site.
- By populating a community with email messages from a distribution list. This approach is one way only. Email messages populate discussions in the community, but new posts and replies originating from the community do not appear in email.
- Uses Wiki Pages infrastructure
- A community is based on set of functionalities and lists that exist in the community:
- it is self-consistent.
Community Site Template (OOTB)
The Site template is based on Team Site Template. Elements of Site Template: >>
|Home||Discussion||What’s happening (Visitor/Member)|
|Categories||Badges||Top contributors (Visitor/Member)|
|Members||Community Members||My Membership (Members)|
|Administration Settings||Categories||Manage (Site Owner / Moderator)|
What’s happening: Available for visitors and members to display how many members, discussions, and replies the community has. Top contributors: Available for visitors and members to display the members who contribute most to the community. My Membership: Available for members to display information about their membership in the community, such as the number of posts and replies. Manage: Available for site owners and community moderators to manage discussions, categories, members, reputation settings, and community settings.
Communities by Design
- Content is organized by Categories, with a rich UI comprised of image and data
- Presentation pages are «wiki pages»
- Rich content experience
- Easier to customize doesn’t need to be SharePoint master for creating content
- Users can use rating for content and «reputation» for people
- Can vote 1 to 5 stars, or Likes
- Reputation is only available in community sites and it is «per community»
- People can also report “abuse” for a moderator to act upon
- Moderators can choose the “best” reply
- Every post can be edited and deleted by the original owner as well as moderators
- Every member of the community can report a post to the moderator (if the setting is enabled)
- Marking a post as “featured”: once marked, a specific post will render at top of its category.
Conversations and Replies
A conversation can have zero or multiple replies
- Replies can happen for the main topic or for other replies as well (replies of replies)
- A reply can be reported to moderator
- Community moderators can also delete or edit a reply
- Best Reply: bubbles up in a specific reply and shows it up as the first reply in the discussion thread
Community Owners Tools
Ratings Model & Settings
- Owners can enable ratings on Community
- Ratings can be a star system or like system:
- Both are completely decoupled from Social DB and live only in the Content DB
- Owner can switch between the two systems and rating values get preserved in the switch
- Mouse hovering on the rating provides quick information at a glance:
- Who rated
- The value of the rate
- Visual representation for your likes
Tracking Your Reputation
- People reputation is impacted by activities like creating posts, adding replies, etc.
- Reputation is per community – reputation in one does not affect it in another community
- Reputation model cannot be extended
- Community owners control points for each activity.
- Administrators also configure what point thresholds are required to achieve reputation rankings
- Once a member reach a specific level he/she receives a «badge» that shows achievement goals reached
- Badges can be customized in term of text
- Badges image cannot be customized
- But the color is inherited from the site theme
- There are two type of badges in communities:
- Achieved badges
- Gained by people by collecting points performing specific activities
- Gifted badges
- Assigned by community owners
- Achieved badges
- Achieved badges can be displayed as a ranking level or as a specific text
- It’s a way for Community moderators to “push” recognition to member
- Not achieved by members
- By assignation only from Community moderator
- List of Gifted Badges can be managed to add or remove badges
- Gifted Badges are showed in the people status and are colored
- Again: color is inherited by site theme
Continue Reading Part 2